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Frequently Asked Questions
Product information
We take great care in inspecting the product but, if there is a problem or mistake in the product, please contact us as soon as possible. we kindly request photos clearly showing the issue, a detailed description of the complaint, and the order's reference number.
Unfortunately, we are not able to assist with store complaints. We would like to advise you to contact the store directly.
To make sure your jacket last longer we have created a care page where you can find how to take care of your jacket.
On the tags of our jackes and on the inside of our jackets you can find logos that display the qualities and functionalities of that jacket. Every jacket has its own specialty, some can withold rain better, where others are more suited for cold.